Privacy Policy

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Your name, email address, phone number, and postal address.
• Account Information: If you create an account, we may collect your username and password.
• Property Preferences: Information about the types of properties you are interested in, your budget, and preferred locations.
• Usage Data: Information about how you use our Site, such as the pages you visit, the searches you conduct, and the listings you view.
• Device Information: Information about the device you use to access our Site, such as your IP address, browser type, operating system, and device identifiers.
• Communication Data: Records of any communications you have with us, including emails and chat logs.
• Marketing Preferences: Information about your preferences for receiving marketing communications from us.

2. How We Collect Your Information

We collect your information in the following ways:

• Directly from You: When you provide information to us, such as when you register an account, fill out forms, subscribe to our newsletter, or contact us.
• Automatically: When you browse our Site, we may automatically collect certain information about your device and usage through cookies and similar tracking technologies.
• From Third Parties: We may receive information about you from third-party sources, such as marketing partners and analytics providers.

3. How We Use Your Information

We may use your personal information for the following purposes:

• To provide and maintain our services
• To process and respond to your inquiries and requests
• To personalize your experience on our Site
• To improve our Site and services
• To send you marketing communications
• To comply with legal obligations
• To protect our rights and prevent fraud

4. How We Share Your Information

We may share your personal information with the following categories of third parties:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
• Business Partners: We may share your information with our business partners, such as real estate agencies and property developers, to fulfill your requests and provide you with relevant services.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Your Choices

You have the following choices regarding your personal information:

• Access and Update: You can access and update your personal information by logging into your account or contacting us.
• Marketing Communications: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us.
• Cookies: You can manage your cookie preferences through your browser settings.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our Site. This helps us to improve your user experience and understand how our Site is used. You can manage your cookie preferences through your browser settings.

8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these third-party websites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe that we have collected personal information from a child, please contact us immediately, and we will take steps to delete the information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated "Last Updated" date at the top. We encourage you to review this Privacy Policy periodically.

11. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Floges Software Solutions (P) Ltd (operating Kyna.ai)
Email: [email protected]
Phone: +971 50 564 0331

Disclaimer

This Privacy Policy is a general overview of our data handling practices. It is not intended to provide legal advice or ensure compliance with the laws of any specific jurisdiction, including the United Arab Emirates. You are solely responsible for ensuring that your use of Kyna.ai complies with all applicable laws and regulations.